Nitro apps Documentation
  • Support
  • Fontify
    • Introduce
    • Get started
    • How to change the fonts?
      • Upload font
      • Google fonts
    • FAQs
      • How to Make Google Fonts GDPR Compliant with Fontify?
      • How to apply a font to all headings on your store?
      • How to apply a font to all body text on your store?
      • How to apply a font to some specific parts on your store?
      • How can I revert my font back to the original?
      • Why I can't find the fonts in Theme Customize?
      • What should I do when uninstalling the app?
  • LUMISE
    • **Important Notices before using**
    • Demo
    • Installations
    • Product Base
    • FAQs
      • Shopify Products
      • Design Template
      • Sample File Download
      • Printing Type
      • Cliparts
      • Shapes
      • Settings
      • Support
      • How to create Product Image/ Mask image
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  1. LUMISE

**Important Notices before using**

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Last updated 2 years ago

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1. Don’t let the Design be too big. It’s too slow for loading and rendering in the App. You should choose the size is about 20 cm for the edges of the design area. Or convert it to pixel unit.

2. Don’t upload heavy product image to Product Base. Shopify only allows a maximum of 31MB.

That 39 MB is the maximum size of an order set by Shopify; we can’t change that.

So you need to reduce the size of the uploaded images and reduce the size of the printing area here:

3. When you use Lumise, there is no way to get a percentage discount (although a certain amount of discount is still allowed). It is also impossible to use a coupon code. This is a technical limitation problem. We’re so sorry for that.

4. You have to prepare your own product images ( mask images) yourself to upload them to the App. You can use Photoshop to lean how to create these product images. Lumise is just a supportive tool.

5. To make the other products customizable, you have to go to Lumise Admin > Ad New Products Base. Our app does not use the existing Shopify products in your store. You need to create them once again in the app here.